Terms & Conditions
These Terms & Conditions govern your use of our website and the purchase of products from Laconie Brand – Elzbieta Cinal (“Laconie”, “we”, “our”, or “us”).
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. Business Information
Laconie Brand – Elzbieta Cinal
36 Cable Walk
Apartment 50, Lariat Apartments
London SE10 0TR
United Kingdom
Email: contact@laconiebrand.com
2. Eligibility
By placing an order, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.
3. Products
We make every effort to ensure that product descriptions, images and colours are as accurate as possible.
Please note that colours may vary depending on your screen settings and devices.
As many of our products are handmade or produced in small batches, slight variations may occur and are considered part of their unique character.
4. Pricing
All prices shown on our website are displayed in the selected currency.
We reserve the right to amend prices at any time without prior notice.
The price charged will be the price displayed at the time your order is placed.
5. Orders
Once your order has been placed, you will receive an order confirmation by email.
Acceptance of your order takes place once your order has been dispatched.
We reserve the right to refuse or cancel any order where necessary, including in cases of pricing errors, suspected fraud or product unavailability. If payment has already been taken, a full refund will be issued.
6. Payment
Payment must be received in full before your order is dispatched.
Payments are processed securely through our authorised payment providers. We do not store your payment card details.
7. Shipping
Orders are dispatched from London, United Kingdom.
Estimated dispatch times are provided on our website and are not guaranteed.
Delivery times may vary depending on destination and courier services.
Customers are responsible for providing accurate shipping information.
8. International Orders
Customers outside the United Kingdom are responsible for any customs duties, import taxes, VAT or other charges imposed by their local authorities.
These charges are not included in the purchase price or shipping costs.
9. Returns & Refunds
Our Returns & Refund Policy forms part of these Terms & Conditions.
Please refer to our separate Return & Refund Policy for full details.
10. Intellectual Property
All content on this website, including photographs, product designs, graphics, logos, branding and written content, is the property of Laconie Brand – Elzbieta Cinal unless otherwise stated.
No content may be copied, reproduced or used without our prior written permission.
11. Website Use
You agree not to:
- use this website for any unlawful purpose;
- interfere with the operation or security of the website;
- introduce viruses or malicious software;
- copy or misuse any content from the website.
12. Limitation of Liability
To the fullest extent permitted by law, Laconie Brand – Elzbieta Cinal shall not be liable for indirect, incidental or consequential losses arising from the use of this website or the purchase of our products.
Nothing in these Terms excludes liability where such exclusion is prohibited by law.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
14. Changes to These Terms
We reserve the right to amend these Terms & Conditions at any time.
Any updates will be published on this page and become effective immediately upon publication.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact
If you have any questions regarding these Terms & Conditions, please contact:
